Terms & Conditions
Emergency Dentist Wakefield
Located inside Advance Dental Care
Last updated: 2025
1. About Us
Emergency Dentist Wakefield is a private emergency-only dental clinic located within Advance Dental Care.
Practice Address:
Emergency Dentist Wakefield
Located in Advance Dental Care
385A Barnsley Road, Sandal Magna, Wakefield, WF2 6BA
Phone: 01924 255412
Email: emergencydentistwakefield@gmail.com
2. Same-Day Appointments & Availability
We aim to offer same-day emergency appointments, however:
Same-day appointments are subject to availability
We book up very quickly
No appointment is guaranteed
We always try to offer appointments whenever possible
We recommend contacting us early in the day to maximise availability.
3. Private Practice Status
Emergency Dentist Wakefield is a private practice only.
No NHS services are available.
All services are privately charged.
4. Appointments, Consultations & Fees
4.1 Emergency Consultation Fee
The emergency consultation fee is £45.
This fee covers:
Your emergency dental examination with a dentist
Assessment of your symptoms
Discussion of your findings and treatment options
This fee does not include X-rays or any dental treatment.
These are charged separately.
4.2 X-Rays & Additional Treatment Costs
After your consultation:
The dentist will advise if X-rays are recommended
You will receive a treatment plan outlining all findings and fees
You can then choose whether to proceed with treatment
There is no obligation to continue with treatment after the consultation.
However, the £45 consultation fee is non-refundable regardless of your decision.
4.3 Arrival Time
Patients must arrive on time for their appointment.
However, due to the unpredictable nature of emergency dental care:
There may be a waiting time, even if you arrive on time
Some treatments take longer than expected
We treat all patients with the highest level of care and attention
We appreciate your understanding that emergency dentistry can vary in duration.
5. 48-Hour Cancellation Policy
If you need to cancel or reschedule, you must provide at least 48 hours’ notice.
Late Cancellations
Cancellations with less than 48 hours’ notice will result in your consultation fee being retained
A new consultation fee will be required to rebook
6. Payment Terms
6.1 Upfront Payment
All consultation fees, X-rays, and treatments must be paid in full on the day.
6.2 Dental Insurance Patients
If you have dental insurance, please bring your policy documents.
You must pay for treatment upfront
We provide all paperwork needed for you to submit a claim
Insurance reimbursement is at the discretion of your insurer
7. Treatment Plans
We will provide a clear and transparent treatment plan, including:
Diagnosis
Recommended treatment options
Risks and benefits
Itemised fees
Emergency appointments focus on pain relief and stabilisation.
Further appointments may be required depending on your diagnosis.
8. Medical Information
You must provide accurate and complete medical information, including:
Medications
Allergies
Medical history
Recent dental treatments
This ensures your treatment is safe and appropriate.
9. Refund Policy
Due to the nature of emergency dentistry:
All fees are non-refundable, including consultation, X-rays, and treatment fees
No refunds are given if you choose not to proceed after receiving your treatment plan
Refunds are not issued if an insurance provider declines reimbursement
10. Complaints Policy
Complaints should be made in writing.
We follow a clear and fair complaints process in line with CQC guidance.
Full details are available upon request.
11. Limitation of Liability
We are not liable for:
Appointment delays or waiting times
Treatment outcomes affected by patient compliance
Insurance claim decisions
This does not exclude liability for negligence.
12. Updates to These Terms
We may update these Terms & Conditions at any time.
The most recent version will always be published on our website.
13. Contact Us
Emergency Dentist Wakefield
Located in Advance Dental Care
385A Barnsley Road
Sandal Magna
Wakefield
WF2 6BA
Phone: 01924 255412
Email: emergencydentistwakefield@gmail.com